Frequently Asked Questions
VoIP (Voice over Internet Protocol) is a modern communication technology that transmits phone calls over your internet connection rather than traditional copper telephone lines, offering superior voice clarity and advanced features at a lower cost.
Yes. Digital Micro handles seamless number porting so your business can transition to a modern cloud phone platform without changing your published phone numbers.
Yes. We provide end-to-end service—including network evaluations, structured cabling, hardware configuration, and local on-site support—for businesses throughout Birmingham, Oxford, Huntsville, and Montgomery.
Yes. Cloud-based VoIP platforms offer built-in business continuity features like automatic call forwarding to mobile devices or backup alternative routes, ensuring your business never misses an important client call even if local office internet goes down temporarily.
Yes. Our VoIP solutions allow remote and hybrid team members to plug into the exact same phone system using desktop apps, mobile apps, or hardware IP phones, letting them make and take calls using their professional business extension from anywhere.
